Questions Answered
Beneficiary FAQs
Quick answers to the questions OGSHIA beneficiaries ask most often — about eligibility, premium, the waiting period, ID cards, and how to access care.
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If you can't find the answer you're looking for, our customer service team is happy to help. Use one of the channels on the right, or reach out via our contact page.
OGSHIA office hours: Monday to Friday, 8:00 AM – 4:00 PM.
Frequently Asked Questions
Who can enroll?
Any resident of Ogun State in the informal sector can enroll as a beneficiary under the Community-Based Health Insurance Scheme.
How much does it cost?
₦12,000 per annum for an individual, or ₦48,000 per annum for a family package. The family package comes with a discount.
Is there a waiting period?
Yes — there is a 2-month waiting period from the date of registration before you can access healthcare services.
What do I get after registration?
You receive an ID card with a unique number, which you present at any accredited OGSHIA healthcare provider to access care.
Where can I use my health insurance?
At any OGSHIA accredited healthcare provider across Ogun State. See the accredited providers directory for the full list.
Can I add my family to my enrollment?
Yes — the family package covers you and eligible dependants at a discounted rate compared to enrolling individually.
How do I renew my membership?
Membership is renewed annually by paying the next year's premium ahead of expiry. Your enrollment continues without interruption when renewed on time.
What if I move or change my details?
Sign in to your beneficiary account or visit any OGSHIA office to update your address, phone number or family information.
Talk to our team
Our customer service personnel are available during office hours to help with enrollment, claims and benefit questions.